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Customer Support
Welcome to Pet Things customer support! We are dedicated to assisting you with any questions or concerns you may have about your pets. Feel free to reach out to us for expert advice and guidance.
We're Here to Help!
Have a question about your pet's health, behavior, or care? Fill out the form below, and our team of pet enthusiasts will get back to you as soon as possible.
Chat with Our Pet Experts
Have an urgent query or need immediate assistance? Click the button below to chat with our support team for real-time help.
Location
Visit Us at These Convenient Locations
Explore our pet stores at the following locations. We look forward to welcoming you and your furry friends!
FAQ
Pet Things FAQ
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Why do FAQs matter?FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
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Where can I add my FAQs?FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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